ABOUT – BalticVision

Company

BALTICVISION is the largest provider of guaranteed escorted tours and city breaks in the Baltic Sea region.
Our tours combine three things, which are important for modern travelers:

affordable prices
1st class service
plenty of individual choices

BALTICVISION distributes its products through an extensive network of reliable and trustworthy tour operators.

Our mission is to provide high quality incoming tourism services in the Baltic Sea region by promoting and enhancing local cultural, traditions and nature treasures through sustainable approach in our product development. We aim to achieve it through mindful planning of resources in our operations and promoting principles of ethical travel.

SUSTAINABILITY POLICY

MISSION STATEMENT

POLICY PRINCIPLES

Promotion of local heritage, traditions and natural resources is the core of product development. This requires careful attention to resources involved in product development. We aim to select destinations, suppliers, service providers, experiences and activities which allow to increase overall value of guest experience and provide economical benefits to service owners and local suppliers.
We care about suppliers we choose from. Balance between recognized brands and international companies and locally owned businesses is the backbone of our product development and operations. Once dealing with international chains or foreign capital companies, their sustainability policies, reputation and local initiatives is a crucial factor we consider when committing to cooperation.
We aim to update and supplement our “Key supplier overview policies” on monthly basis, adding suppliers once new contracts are signed. Our aim is to have complete overview of our supplier policies by 2024.
Awareness among our tour escorts regarding sustainability policies is of a highest importance. In order to achieve that, we consider tour leaders of the same importance as our full time office members and commit to sustainability workshop-seminar as integral part of annual season followup event. We believe that tour leaders can have major role in rising awareness of sustainability issues among our guests thus promoting concepts far beyond borders of our destinations.
We are determined to use coach, minivan and car transportation services for local sightseeing tours, excursions and activities. To achieve that, whenever possible we plan accommodations that allows provide walking tours or integration of public transport as a mean of transportation to achieve sights within the city. Such initiatives may allow us developing new products to increase overall competitiveness of products.
We aim to integrate menus at restaurants used which reflect local flavours, seasonal vegetables and traditional recipes. To achieve that, once contracting restaurants for lunch or dinner service, local ingredients are defined as one of key criteria when choosing restaurants.
We believe that being active in supporting your tourism professionals is crucial part of our business success. We are committed to provide at least 1 training place every travel summer season between May to September for internships. Opportunities are communicated via higher education institutions in Latvia, where our office is located.
We can choose customers we work with. It is important that customers we are working with are committed to principles of sustainability by integrating UN Sustainable Development Goals or Code of Ethics in Tourism or any other relevant program which allows identifying commitment.
We are committed to participate in initiatives suggested by tourism industry, participate and share whenever there is such a possibility. We aim to cooperate with local tourism associations, education institutions to promote sustainable tourism development.
We, as DMC, have to take responsibility of sustainable destination development. To achieve that, from 2024 we will offer tours which provide longer destination experience and at least 3 overnight stays in capital cities, supplemented by regional overnight stays, supporting local tourism ecosystems and providing better opportunities to access international visitors.

CONTATCS

Our Head Office is Located:
J. Alunana street 3-3, LV-1010 Riga, LATVIA
tel.: +371 6733 8651
GSM +371 29273999
[email protected]

Great Tour. Tour director had great knowledge of the locations visited, and was very well organized.
Mr Michael Soloy / USA
Our tour leader was excellent. She is an excellent communicator and made time to answer our questions. She was very caring and patient while still keeping the tour on time. She shared many stories about places with humour. We will remember these. It was a great trip because of tour leader. We will certainly recommend it to others. Tour leader was an expert in changing between English and German.
Maria & Philip McDonald / New Zealand
Very excellent guides. The pace of this trip was excellent – not too rushed and not too slow. We had adequate amount of time in all places. I will definitely consider additional future trip with Baltic Vision. Thank you for an excellent experience!
Dr Sherri TENPENNY / USA
Driver was excellent, totally safe conscious at all times. Our tour leader was one of the best tour director we have had.
Mr Stephen Watt, Mrs Elizabeth Watt / Australia
Tour guide provided excellent information on each state – history, economy, politics and beauty sites.
Mrs Ronda Harmer / Australia
Our guides and bus driver were excellent. Radisson Hotels were especially nice and location was very good for walking tours and exploring the old towns.
Glenda Grogan / USA
Very well organized tour. Wonderful tour guide. Highly recommended.
Christine Daly / USA
Very satisfied guided tours. Will recommend to friends. May join Baltic Vision tours again in the future. Thanks for everything. The coach is comfortable and the driver’s skill is perfect.
Ying-Cheong NG, Pak Wan Li / UK
Very pleased with Baltic Vision tour.
Ireana Cleary / Ireland
Our guide was excellent–knowledge and guiding skills and completely professional in all aspects of guiding.
Ms Mary Hurley, Ms Agnes McKenna / Ireland
Our guide was excellent–knowledge and guiding skills and completely professional in all aspects of guiding.
Ms Mary Hurley, Ms Agnes McKenna / Ireland
Our tour leader was excellent. Just the right amount of information. He kept us organized.
Mr Shane Munro , Mrs Judith Munro / France
Top guides. Bus driver was extremely careful and safe driver. We enjoyed our tour and hope to use Baltic Vision in future.
Mr Rostrevor Burnell, Mrs Margaret Burnell / USA
The tour was an exceptionally well organized and structured trip.
Ms Coral Loveday / UK
We only used dinner in Cesis and that was very tasteful. For excursion we only went to the organ concert and that was good organized. Our tour guide was wonderful.
Mrs Jolanda ten Hove , Mr Paul de Pagter / Netherlands
Very impressed with Baltic States. The countries have survived in spite of difficult history. Magnificent architecture. Excellent tour.
Mr Robert Edward Buckley, Mrs Margaret Alice Buckley / Australia
Great overall tour. The main included tours were great. Guide was kind and helpful. I had a great time. The hotels were lovely.
Carole House / USA
Great tour guide, realy enjoyed the trip!
Maarten van Muijen / Netherlands